Privacy Policy

Cloud Navi Co., Ltd. considers "personal information protection" to be an important theme in providing IT system services, which is its main business.

Furthermore, "personal information" is an important information asset for both our customers and our company, which handles it, and its reliable protection is an important responsibility.

Therefore, we will implement a company-wide initiative for "personal information protection" to provide "peace of mind" to our customers and fulfill our social responsibility.
In addition, we will thoroughly handle personal information appropriately between contractors, partners, and related third parties, and will conclude contracts on confidentiality of personal information between organizations to clarify responsibility.

This privacy policy is subject to change.
Please check our website for the latest content.
Unless otherwise specified, our privacy policy applies to all personal information held by our company.

Definition of personal information

"Personal information" refers to "information that can identify a living individual."
It includes information that can identify an individual by matching multiple pieces of information.
Examples: name, age, date of birth, telephone number, email address, address, place of employment, credit card number, bank account number, etc.

Acquisition of personal information

We will acquire personal information through lawful and fair means within the scope necessary for business purposes.
Personal information is mainly collected from business card exchanges, application forms, contracts, web forms, emails, etc.

Personal information acquired by our company and purpose of use

We will notify or publicly announce the specified purposes of use to the individual and obtain their consent before acquiring personal information.
Furthermore, we will use acquired personal information only within the scope of the agreed upon purposes and take necessary measures to ensure that it is not used beyond those purposes.

For information on the personal information acquired by each company in our group and the purposes of use, please refer to the respective privacy policies of each company. Please refer to the respective privacy policies.

Personal information safety management measures

In order to ensure the accuracy and safety of personal information, we implement various safety measures, including security measures, and strive to prevent and correct the leakage, loss, or damage of personal information. In addition, when handling personal information, we take safety management measures from four perspectives: organizational, human, physical, and technical. For details on safety management measures, please contact us using the "Inquiry Form."

Continuous improvement of the personal information protection management system

We will continually improve our personal information protection management system through internal audits and management reviews to keep it in an optimal state at all times.

Basic policy

  • Consent to the collection of personal information is obtained either directly or by written notification online.
  • Personal information will be protected appropriately in accordance with our company's security regulations.
  • Access to personal information is managed by assigning an individual ID and keeping logs.
  • When personal information is transmitted externally, it is encrypted and transmitted in a protected state.

Joint use

Cloud Navi will manage our personal information, with Cloud Navi's personal information protection manager as the management representative.

For details regarding joint use, please refer to the privacy policies of each of our group companies.

Provision to third parties

We will not provide your personal information to third parties except in the following cases.

  • When prior consent or approval has been obtained from the customer
  • When providing personal information of customers who have made inquiries or applications regarding third-party services handled by our company to the vendor providing the said services for the purpose of proposing service content to customers and providing the services
  • When required by law
  • When necessary for the protection of human life, body, or property, and it is difficult to obtain the consent of the individual
  • When particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the consent of the individual
  • When necessary to cooperate with a national or local government agency, or a person commissioned by them, in order to carry out duties prescribed by law, and obtaining the consent of the individual may hinder the performance of such duties

 

Transfer of personal information data

In principle, personal information handled by our Japanese subsidiaries will be located within Japan; however, depending on the storage service used, it may be stored outside the country.

For information on the handling of personal information by overseas companies, please refer to the additional information for specific regions.

Provision to overseas group corporations

Personal information we collect may be provided to our group companies located overseas for the purpose of outsourcing the handling of such information.
For information on the handling of personal information by overseas companies, please refer to the additional information for specific regions.

When providing personal information to the above overseas companies, we will take appropriate protective measures to ensure that your personal information is adequately protected in accordance with applicable laws and regulations, such as the Personal Information Protection Act.